Frequently Asked Questions - FAQ

Is your store physically located on Michigan State's campus?

No. Our store is currently operating as a virtual webstore and therefore currently does not have a physical location on the Michigan State University campus. You can explore our wide range of Michigan State merchandise and apparel right here through our website.

How can I place an order?

Placing an order is easy! Simply browse our site, select the products you'd like to purchase and add them to your cart. Follow our easy one-page checkout process to provide your shipping, contact, and/or payment information.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. You can also pay securely via Apple Pay.

How long does shipping take?

Shipping varies by location and the method of shipping used, but customers will generally receive orders within seven days maximum. Shipping information is available during checkout.

Can I track my order?

Shipping information is sent to customers once the product has been shipped. Customers can easily track their orders via the Shop app.

Are your products licensed by Michigan State University?

Yes, all of our products are officially licensed by Michigan State University. This ensures that you're getting authentic Spartans gear that meets the highest quality standards.

How can I contact customer support?

The most efficient and best way to contact customer support is via email at You can also connect with us on social media channels such as Facebook, Twitter, and Instagram.

Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country and see the available shipping options and costs.

Can I customize a product with my name or specific design?

Some of our products may offer customization options. Check individual product pages for availability and details on personalization or customization. We currently offer customization on our custom colleges crewnecks and shirts.